Shipping & Returns

Shipping policy
 
Delivery of goods is carried out worldwide.
 
Shipping costs (including VAT)
 
Deliveries within Germany:
 
We calculate the shipping costs flat rate of 4.90 € per order.
 
Deliveries abroad:
 
 
We calculate shipping abroad lump sum as follows:
 
€ 17.80
 
 
 
 
 
Delivery times
 
As far as in the item description of any other period, the delivery of the goods in Germany is carried out within 3 - 5 days in international deliveries within 5 - 7 days after order confirmation (with an agreed advance payment after the date of your payment order).
Note that on Sundays and public holidays no notification is made.
Have you ordered products with different delivery times, we will ship the goods in a common mission, provided that we have not taken any other agreement with you. The delivery time is determined in this case according to the article with the longest delivery time you have ordered.
 
For collection, we inform you by email about the availability of the goods and the pick-up options. In this case, no shipping costs will be charged.
 
Terms of payment
 
For deliveries within Germany you have the following payment options:
 
- Cash on pickup
- Payment by bank transfer
- Payment on delivery (. Delivery fee plus € 4.50)
- Payment by PayPal
 
For deliveries abroad, you have the following payment options:
 
- Payment by bank transfer
- Payment by PayPal
Our bank connection:
 
Jessica Nielsen
Kreissparkasse Stade
Kto.Nr. 348 490
BLZ. 241 511 16
 
IBAN: DE20241511160000348490
BIC: NOLADE21STK
 
For questions, please find our contact details in the imprint.

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